I still receive spam, even though filtering is turned on

There are several reasons why you may be receiving spam.  Here are some things to check or consider

1. Even if you hosting account has spam filtering activated, check that the actual mailbox does too
2. Spam email is changing all the time, and so do the patterns. It is therefore important to keep training your spam filter to ensure that it recognises newer trends in spam email.

Related categories: Email

Top ten questions

1. How do I access the control panel?
2. What should my incoming mail server be?
3. How do I train my spam filter?
4. What is my email username?
5. Do you offer any software mirrors?
6. Can I enable anonymous FTP access?
7. What is this DSPAM string appearing in my emails?
8. Can I get my mail using a web browser?
9. What versions of PHP are installed?
10. Why should I use an Australian provider instead of a cheaper overseas one?