Do you backup my website, databases and email?

Yes, we take the following backups of your hosting account resulting in a total period of 31 days:

• 3 days of backups taken every 6 hours plus
  
• 7 daily backups plus
  
• 3 weekly backups

We also keep daily backups of your database for the last 31 days. Of these 31, we store the MySQL binary logs for the last 7 days allowing us to restore your database to any point in time within the last 7 days.

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Top ten questions

1. How do I access the control panel?
2. What should my incoming mail server be?
3. How do I train my spam filter?
4. What is my email username?
5. Do you offer any software mirrors?
6. Can I enable anonymous FTP access?
7. What is this DSPAM string appearing in my emails?
8. Can I get my mail using a web browser?
9. What versions of PHP are installed?
10. Why should I use an Australian provider instead of a cheaper overseas one?