Frequently asked web hosting questions - Control Panel

Open FAQ in new page: How do I access the control panel? How do I access the control panel?

The control panel allows to manage your hosting accounts, domain names, ssl certificates, email accounts, spam filtering options and much much more. Your login credentials are provided when you first sign up with ayuda hosting. You can access the control panel at controlpanel.ayudahosting.com.au.

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Open FAQ in new page: Can I use SSH to access my hosting account? Can I use SSH to access my hosting account?

Yes you can!

Providing SSH has been enabled for your hosting account, you can login via secure shell.

For Windows users we recommend Putty (download the putty.exe file).

To connect to the server simply enter your domain name for the host, and 9022 for the port.

Mac OS-X and linux users should have secure shell clients on your machines by default.  If you do not please consult your distribution documentation.

If you cannot connect, check the FTP/SSH users in the control panel for your hosting account.

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Open FAQ in new page: How do I manage cron jobs? How do I manage cron jobs?

At this point in time, cron jobs (or scheduled tasks) cannot be managed by our clients through the control panel. If you require a cron job to be configured, please contact us and we will set it up for you.

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Open FAQ in new page: What are your name servers? What are your name servers?

Our name servers are:

  • ns1.ayudahosting.com.au
  • ns2.ayudahosting.com.au
  • ns3.ayudahosting.com.au

These will need to be specified in your domain name configuration.

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