Can I use ftp to access my hosting account?

Yes, you can use a ftp client such as FileZilla to access you hosting account. You can create FTP accounts through the control panel. You should use the following settings for using FTP:

host:   ftp.ayudahosting.com.au
mode:   passive

Optionally, you may also use TLS (FTP over explicit SSL - FTPES) to encrypt your connection.

Related categories: FTP / SSH

Top ten questions

1. How do I access the control panel?
2. What should my incoming mail server be?
3. How do I train my spam filter?
4. What is my email username?
5. Do you offer any software mirrors?
6. Can I enable anonymous FTP access?
7. What is this DSPAM string appearing in my emails?
8. Can I get my mail using a web browser?
9. What versions of PHP are installed?
10. Why should I use an Australian provider instead of a cheaper overseas one?