Frequently asked questions

We've compilied a list of questions that we get asked from time to time into one convenient location.

Got questions?We've got answers

This list of answers to web hosting related questions is ever expanding, so check back often. If you can't find your answer here, please feel free to contact us.

Frequently asked web hosting questions - Security

Why can't I connect to external hosts?Open FAQ in new page: Why can't I connect to external hosts?

As a security precaution, we deny all outbound connections except those to trusted hosts. We can allow outbound connections to new hosts upon request after they have been verified as trustworthy.

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What permissions should my files/directories be?Open FAQ in new page: What permissions should my files/directories be?

File and directory permissions should be set to 0604 and 0705 respectively. The exception is files located in the cgi-bin and fcgi-bin directories which should have their permissions set to 0705.

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