Frequently asked questions

We've compilied a list of questions that we get asked from time to time into one convenient location.

Got questions?We've got answers

This list of answers to web hosting related questions is ever expanding, so check back often. If you can't find your answer here, please feel free to contact us.

Frequently asked web hosting questions - General

How do I access the control panel?Open FAQ in new page: How do I access the control panel?

The control panel allows to manage your hosting account, domain names, email account, spam filtering options and much more. Your login credentials are provided when you first sign up for a hosting account. You can access the control panel here.

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How do I reset my password?Open FAQ in new page: How do I reset my password?

We cannot retrieve your password as they are encrypted. We can however reset your password upon request.

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